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Alphacare has worked in the rehabilitation and mobility sector for nearly 3 decades. Our Business Consultants and Product Specialists work closely with a wide range of Healthcare Specialists including Disability Carers and Occupational Therapists to provide much-needed quality, cost-effective rehabilitation and mobility equipment, compliant to Australian legislation, to the clients of The Department of Veterans’ Affairs Rehabilitation Appliances Program (RAP) and The National Disability Insurance Scheme (NDIS.)

We’re more than just an Equipment Supplier. We operate on a direct to market business model nationally. This means you receive your products and services as cost-effectively and quickly as possible. We offer a single order point for thousands of products and have exclusive agreements in place with overseas manufacturers. This gives us access to market leading products and keeps us at the forefront of global trends in the healthcare sector. Likewise, our national coverage and a large supply of stock mean that we are readily able to provide our goods and services to our clients on time – every time.

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NDIS Partner:

As the Newcastle and Hunter region’s trusted and preferred NDIS Registered Provider, we provide NDIS participants with the most comprehensive range of rehabilitation and healthcare equipment; while working closely with our clients, their families and NDIS Case Managers.

Our clients are at the heart of what we do and as such we are committed to ensuring that our clients receive the best solution to meet their needs. We believe that everyone should be able to achieve their goals, including independence, involvement within the community, education, employment and health. We pride ourselves on our customer-centric culture and strive to support and empower our customers, by providing them with industry-leading equipment solutions, which help them to achieve these goals and enable them to lead their most active and independent lifestyle. Learn More>

Supporting the Veteran Community:

Alphacare proudly supports DVA and is an official DVA contracted service provider on the Rehabilitation Appliance Program (RAP) through Allianz Global Assistance and BrightSky Australia for the supply of equipment under the Rehabilitation Appliances Program (RAP) Schedule.

The Department of Veterans’ Affairs (DVA) is an Australian Government Agency whose mission is to support those who serve or have served in defence of our nation and commemorate their service and sacrifice.

The Department of Veterans’ Affairs, Rehabilitation Appliances Program (RAP) assists with the healthcare needs of the veteran community by providing mobility aids or appliances best suited to their current assessed clinical needs in an effective and timely manner. Under the DVA’s Rehabilitation Appliances Program (RAP) scheme, appliances for self-help and rehabilitation purposes and postoperative aids for home requirements are provided. These include assistive aids, personal hygiene aids, therapeutic aids, home modifications and falls prevention products.  Learn More>

Community Care Solutions:

As the industry’s trusted and preferred supplier with extensive experience in the industry, we pride ourselves on our ability to offer our clients with the nation’s most comprehensive range of rehabilitation and healthcare equipment.

At Alphacare, we work closely with your team of Allied Health Professionals within the Community Care setting to meet the needs of your clients living in the comfort and security of the home environment.

We have an extensive range of Community Care equipment available for hire to suit both the short and long-term requirements of your clients. We also offer a 12-month hire to buy contract which allows you the flexibility and ownership of the goods after the hire period has ended.

Our rental equipment pool is maintained to an outstanding standard of quality and condition through our ISO 9001 quality standard processes with each item undertaking rigorous cleaning and maintenance prior to delivery. In addition, our experienced team will also assist your team with product installation and offer a complimentary product assessment, scripting and configuration session of products when required. Learn more>

Specialist in Therapeutic Support Surfaces & Beds:

Alphacare works with a wide range of Spinal Cord Injury Service Providers and Organisations, to supply much needed therapeutic support surfaces and beds to individuals with a complex spinal cord injury (SCI) who are at risk of developing a pressure care injury. Our dynamic range of marketing leading surfaces and beds provide clinically proven treatment and prevention of pressure care injuries, associated with the physiological consequences of SCI injuries which make it difficult for an individual to evenly distribute their weight. Our Patented Span America Range achieves this by providing greater immersion, envelopment, shear reduction, treatment flexibility, caregiver ergonomics and user comforts. Learn more>