Client Focused Service
At Alphacare we understand that a facility fit-out involves more than just great pricing – it is imperative that the assets we provide meet the clinical care requirements of your facility and align to the aesthetic styling of the development’s Project Manager.
At Alphacare we are committed to assisting you in any way we can. We pride ourselves on ensuring that your facility fit-out service with our company is streamlined, efficient and organised and adheres to strict risk and safety management protocols.
Our facility fit-out service does not end after the goods are delivered, our clients are provided with on-site service and maintenance of goods in accordance with the products warranty terms. In addition, we guarantee exceptional service, quality and consistency to our clients throughout our national offices and warehousing locations which allow our company to ensure that all facility fit-outs are completed in efficient and timely manner.
We understand the importance of open communication and trust between key stakeholders in the development. In order to achieve this, we arrange regular meetings and correspondence with the Care Manager of your facility so that we can tailor our services to meet your facilities requirements, needs and expectations.
We endeavour to meet your goals:
- To provide the best possible care.
- Smooth-running that boosts the bottom line.
- Save money without reducing quality.
- A clear vision for the future of care.
- To keep ahead of the game with constant, efficient improvements.
We understand your challenges:
- Ways to minimise costs while maintaining quality and control.
- Ensure consistency and control over image and quality.
- Admin associated with procurement and supplier management.
Our tailored solutions:
- Expert suppliers of Healthcare equipment with experience to provide the correct products and services.
- Simplified administration and procurement to maximise your facilities profitability.
What We Offer
- Comprehensive Range: Of Medical equipment for the Acute Care and Aged Care Industry Segments.
- Expert Advice & Support: From our experienced Team who have extensive industry experience with over 20 years in business.
- Dedicated Customer Support Team: Personalised Customer Service & Support available on 1300 930 930 for immediate advice, Monday – Friday (8:00 am – 5:00 pm EST.)
- On time, every time: Through our proven facility fit-out procedures maintained through our ISO 9001 quality standard processes.
- Complimentary quotes: Tailored to suit your facilities specified budget or special requirements.
- Coordination: We will assist with the coordination of your facility fit-out including sourcing, ordering, delivery to your premises and installation.
Our Facility Fit-Out Process
- Consult: Full consultation to determine your facility’s goals and clinical care requirements within your allocated budget.
- Analyse: After a full consultation has been made, we will analyse your facility’s clinical requirements and recommend suitable equipment catered to these needs.
- Liaise: We will liaise with your facility’s builders, architects & interior designers to ensure a frictionless process.
- Deliver: We’ll organise the delivery to be completed in an efficient and timely manner.
- Set Up: We will install and set up your facility’s new equipment.
- Support and Training: Our Team will support you throughout the entire fit-out of your facility and long after.
Our Recently Completed Fit-Outs
We pride ourselves on our extensive experience with fit-out and refurbishment work and we are the partner of choice for many of Australia’s largest Aged Care Facilities and Hospital providers, as demonstrated in the case studies below.